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Most Popular FAQ

Laptops - [Windows 10] Upgrade Information & Troubleshooting Guide - 6 click
Laptops - I would like to upgrade my notebook. What kind of interfaces of storage devices, such as Hard Disk, Solid State Drive and Optical Drive, are in my notebook? For adding SSD, what's the suggest Stripe Size for the RAID volume? - 4 click
Laptops - Font overlaps other text in Nvidia control panel. - 3 click
Laptops - [Windows 10] How can I upgrade my Windows to Window 10? - 2 click
Laptops - How to solve the error messages of MSI True Color? - 1 click
Laptops - What is the Hybrid Power (NOS) feature? - 1 click
Laptops - [Windows 10] Why can't MSI Battery calibration work after upgrading to Windows 10? - 1 click
Laptops - I have a Sempron with OPN: SMS3000BQX2LF and I have done a clean install of Windows XP pro with integrated SP2, and the AMD K8 The CPU frequency will stuck at 1800MHz and will not slow down. - click
Laptops - My M630 does not work correctly with AMD Power Now; the system is running under battery mode. The CPU frequency will stuck at 800mhz. - click
Laptops - Scroll function on Sentelic touch pad. - click
Laptops - In the device manager, the CPU information is wrong. However, the bios shows the correct info as I compared the actual specs on the box. - click
Laptops - With Nvidia Optimus feature, how do we know Nvidia Graphic GPU is working? - click
Laptops - The screen is lagging randomly while playing a video file which is stored in the internal hard drive. - click
Laptops - How do I use Timestamp? - click
Laptops - When I try to power on my laptop, I can only see below information on screen and cannot enter BIOS Setup Utility either. "Reboot and Select proper Boot device Or Insert Boot Media in selected Boot device and press a key" - click
Laptops - Can it output video through D-sub and HDMI on 2 external monitors at the same time? - click
Laptops - When I execute F3 Recovery, I got this error message "Your Operating System drive's label is not OS_Install. Please set it to OS_Install and try F3 recovery later." What should I do to make F3 Recovery continue? - click
Laptops - Why my system can't enable INTEL "AES New Instructions(AES-NI)" on my Core i7 2630QM CPU? - click
Laptops - What does the Flag icon button on the middel cover work for? Is this the button to enable 3D vision? - click
Laptops - How can I extend C drive size? - click


System can’t switch to other display modes by Fn+F2 when external monitor is attached to MSI notebook.
Fn+F2 can work again if system updates EC firmware to 1775EMS1.103 or newer version....
[Game Master] Witcher 3 Graphics Tweak Guide
Please refers to the attachment file to make Witcher 3 look beautiful and play well....
How to switch Japanese input between Halfwidth and Fullwidth forms?
Please refer to the attached SOP/Manual....
After system resumes from sleep or from hibernation, screen brightness drops and won’t change back to original brightness setting automatically.
Please follow steps below to update MSI True Color software. The new version of MSI True Color has fixed the problem. 1. Remove True Color application from [Control Panel] -> [Programs and Features...
How to fix a Blue Screen of Death (BSOD) as the attached picture when running STEAM games such as DOTA2/CS:GO, or using Office 2016 and virtualization software?
Please update official BIOS provided on the MSI website....
Why isn't cortana working?
Please see attached PDF file....
[Windows 10] What should I do if the SteelSeries Engine 3 stops working after performing a F3 system recovery?
Uninstall the SteelSeries Engine 3 first, and re-install it with the latest version downloaded from MSI website....
How to set the default playback device when connecting with an external monitor?
When having more than one playback device, for example connecting with an external monitor, you can choose which playback device you want to use by setting it as the default playback device in Sound s...
How to swap [Fn] and [Win] keys on MSI notebook?
Please update the llatest BIOS and EC from MSI official website first. Then, the option of [Fn/Win key swap] will appear in BIOS advanced tab. You can swap [Fn] and [Win] keys by changing this setti...
[Windows 10] What should I do if the touchpad stops working after upgrading to Windows 10?
Please refer to the PDF file for troubleshooting....